Got questions about Picture Day, what your child should wear, or how to view your images? You’re in the right place. This page has everything you need to feel prepared and confident about your school portrait experience. You’ll also find a model release form below—completing it gives us permission to use images from Picture Day in our materials and helps us continue sharing the magic of school portraits with other families and schools. If you still need help after reading through the info, just reach out using the contact form—we’re happy to help!


PICTURE DAY GUIDE & SUPPORT

Have your child wear something they're comfortable in, feel good wearing, and fits just right- not too big or too small. Solid colors or simple patterns always looks great! Please be mindful of the weather, as portraits are taken outside in the fresh air.

What NOT to wear:
-Avoid neon or fluorescent colors - these colors will reflect back on your child's face.
-Avoid distracting choices such as hoodies, shirts with large pictures, logos, or words.

If your child wears a uniform to school, ensure that it is wrinkle free for picture day. Newer clothes tend to photograph best, so please choose the well-fitting shirt that has seen the fewest wash and dry cycles.

what should my child wear?

Your family's privacy is very important to us. All student images are placed in private galleries. Galleries are ready for viewing within 2 weeks of your school's picture day.
Before and after picture day, you'll be emailed your unique access code. This code enables you to enter your private gallery to view and order your child's images. We recommend enrolling in text notifications to be alerted as soon as your images are ready to view. Text your access code to 90738 or visit https://galleries.photoday.io/ to get started.

Your Child's images

We never force a smile and simply aim to capture the unique personalities of the children we photograph. No awkward poses or busy backgrounds; just authentic expressions! During our time with each child, they are encouraged to laugh, wiggle, and have a good time. The results are genuine, timeless, and display-worthy portraits. We provide a light and fun experience for students and take pride in providing an environment where the they can relax and enjoy their time in front of the camera. 

Picture Day Experience

can i request a retake?

Nope! Everything is done online after you view your child’s images.



Some schools may choose to schedule a make-up day for students who missed the original picture day or for those the photographer feels would benefit from a retake. Please note that not all schools offer a make-up day, and retakes are not available by parent request. We appreciate your understanding!





Do I need to send money or an order form to school?

Most likely, the images haven’t been released just yet. If you received the gallery link, hang tight—it’s probably just a bit early. If you know the galleries have already been released and yours still isn’t showing, please use the form above for help.



Why Don’t I See Any Images in My Child’s Gallery?

Once your order is placed, prints typically arrive at your home within 7–10 business days.



How long will it take to receive prints?

Yes! After viewing your child’s gallery, you’ll be able to choose your favorite poses for most print packages.



Can I mix poses in my package?

Double-check your spam folder, and if it’s still not there, fill out the form above—we’ll get it to you!


I didn’t receive my gallery email. What do I do?

common Questions

Need Help With Your Child’s School Portraits?We’re here to help make your school portrait experience as smooth as possible. If you have a question about your child’s portraits—whether it’s about the gallery, ordering, or something else—just fill out the form below. Someone from our team will get back to you within 48 hours. If you reach out over the weekend, we’ll respond the next business day. 

And don’t forget to check your spam or promotions folder—sometimes emails like to hide there!



Help Form

Almost there!

Want to make sure you’re the first to know about available session dates, mini sessions, and promotions from your favorite DC, Maryland, and Northern Virginia family and child photographer? Just drop me your name and email address to stay up to date. And as a little “thank you,” I’ll send you a guide with 5 Tips to Take Better Pictures of Your Children!